Terms and Conditions

Introduction

Welcome to Lovely Drinks! This website is managed by Lovely Drinks, and when you see the terms "we," "us," or "our," we're referring to our brand. We are excited to offer you this platform, which includes a range of information, tools, and services. By using our website and/or making a purchase, you’re engaging in our services and agreeing to adhere to the following terms and conditions (which we’ll refer to as “Terms and Conditions” or simply “Terms”). These terms shall be governed by and construed in accordance with the laws of England and Wales.

These terms and conditions apply to all visitors to our site, whether you're just browsing, purchasing products, or contributing content. We encourage you to read through these Terms carefully before you explore our site. By accessing or utilizing any part of our website, you confirm that you agree to abide by these terms and conditions. If you don’t agree with all the conditions laid out here, unfortunately, you won’t be able to access our site or enjoy our services.

We may update, change, or replace any part of these Terms at our discretion, so it’s a good idea to check back periodically. Your continued use of our website following any updates signifies your acceptance of those changes. Our online store is powered by Shopify Inc., which provides us with the e-commerce platform necessary to offer our products and services to you.

1. Online Store Terms- By agreeing to these Terms and Conditions, you confirm that you are at least the legal age in your state or province of residence, or that you have obtained consent from your parent or guardian for any minor dependents to use this site. You agree not to use our products for any illegal or unauthorized purposes. Additionally, you must adhere to all applicable laws in your jurisdiction while using our services, including but not limited to copyright laws. Please refrain from introducing any harmful code, such as worms, viruses, or other destructive elements, into our website. Any breach of these Terms will result in an immediate termination of your access to our services.

2. General Conditions - We maintain the right to refuse service to anyone, at any time, and for any reason. You acknowledge that any content you share (excluding credit card information) may be transmitted without encryption and may go through various networks. This can also involve adjustments to meet the technical specifications of different networks or devices. Rest assured; your credit card details are always encrypted during transmission. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our services, your use of the services, or access to them, as well as any contact on our website without obtaining explicit written consent from us. The headings in this document are for your convenience only and do not restrict or alter these Terms in any way.

3. Accuracy, Completeness and Timeliness of Information- We strive to provide accurate, complete, and up-to-date information on this site, but we cannot guarantee that all the information is perfect. The content available here is intended for general information purposes only. It should not be solely relied upon for making decisions; we recommend consulting more primary, accurate, or timely sources before taking action. Any reliance on the information provided is at your own risk.

You may find historical information on our site. Please keep in mind that this information may not reflect current circumstances and is provided solely for your reference. While we reserve the right to make changes to the content on this site at any time, we are not obligated to update the information. It is your responsibility to keep an eye on any changes we make to our site.

4. Modifications to the service and Prices - Please note that the prices of our products can change at any time without prior notice. We also reserve the right to modify or discontinue any part of our Service at any time, without notice. We won’t be held responsible to you or any third parties for any changes in pricing, modifications, suspensions, or discontinuations of the Service. 

5. Product and Services - Some of our products or services may only be available online through our website. Please note that these items could have limited stock and can be returned or exchanged only in accordance with our Return Policy. We’ve worked hard to present our products with accurate colours and images, but we can’t guarantee that what you see on your computer monitor/ smartphone will match the actual product perfectly. We reserve the right to limit the sale of our products or services to any individual, geographic area, or jurisdiction, and we may do this on a case-by-case basis. Additionally, we might limit the quantities of certain products or services available for purchase. All product descriptions and prices are subject to change at any time without notice, solely at our discretion. We also reserve the right to discontinue any product whenever we choose. Any offers for products or services on our site are void where prohibited.

Please understand that we do not guarantee that the quality of any products, services, information, or other materials you purchase from us will meet your expectations, nor do we promise that any errors in our Service will be corrected.

6. Accuracy of Account Information and Billing- We want to ensure that your experience with us is seamless, so we reserve the right to decline any order you place. This means we might limit or cancel the quantity of items purchased by an individual, a household, or per order. Such restrictions could apply to orders made using the same customer account, the same credit card, or that share a billing and/or shipping address. If we need to make changes to or cancel an order, we’ll do our best to notify you using the email or phone number you provided at the time of purchase. We also reserve the right to limit or refuse orders that seem to be made by dealers, resellers, or distributors. To keep everything running smoothly, you agree to provide us with current, complete, and accurate information when making purchases. This includes promptly updating your account details—like your email address and credit card information—so we can complete your transactions and reach you when necessary.

7. Access to Third Party Tools and Links - We may offer access to third-party tools on our site, but we do not monitor or control these resources. By using these optional tools, you acknowledge that they are provided “as is” and “as available,” without any guarantees from us. Any use of these tools is entirely at your own risk, so we recommend familiarizing yourself with the terms set by the third-party providers. Additionally, our site may feature links to third-party content, products, or services that are not affiliated with us. We are not responsible for evaluating the accuracy or content of these external sites and will not be liable for any damages that arise from your interactions with them. Always review the policies of any third-party resources before engaging with them and direct any concerns or inquiries to the respective providers.

8. User Submissions and Feedback- When you submit ideas, suggestions, or creative content to us—whether requested or unsolicited—you grant us the right to use those submissions in various ways, including editing, publishing, and distributing them. We are not obligated to keep your comments confidential or provide compensation, nor do we have to respond. We may choose to monitor and manage submissions to ensure they align with our guidelines, removing any content we deem inappropriate or unlawful. It's important that your contributions respect third-party rights and remain free of harmful or misleading material. You're solely responsible for your comments and their accuracy, and we assume no liability for them.

9. Personal Information – Whatsoever personal information you submit to our ecommerce store is governed by the Privacy Policy. Read our privacy policy to know more.

10. Errors, Inaccuracies, and Omissions - While we strive to provide accurate information on our website and services, there may be instances where typographical errors or inaccuracies occur regarding product details, pricing, promotions, and availability. We retain the right to correct such errors and update information as needed, even after an order has been placed. We are not obligated to update or clarify any information unless required by law. Therefore, dates indicating updates should not be interpreted as a guarantee that all information has been modified or is current.

11. Prohibited Uses of the Site- In addition to other prohibitions as set forth in the Terms and conditions document, you are prohibited from using the site or its content:

1. for any unlawful purpose;
2. to solicit others to perform or participate in any unlawful acts;
3. to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
4. to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
5. to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
6. to submit false or misleading information;
7. to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
8. to collect or track the personal information of others;
9. to spam, phish, pharm, pretext, spider, crawl, or scrape;
10. for any obscene or immoral purpose; or
11. to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 
 

12. Indemnification and Severity - You agree to indemnify and protect Lovely Drinks, including our affiliates and employees, from any claims or demands, along with reasonable legal fees, resulting from your breach of these Terms and Conditions or any applicable laws. This means you take responsibility for any legal challenges that arise due to your actions. Should any provision of these Terms be deemed unlawful or unenforceable, that specific clause will be separated, while the remaining terms will stay valid and enforceable. This ensures that even if a portion is invalid, the overall agreement continues to function effectively.

13. Disclaimer of Warranties and Limitation of Liability - At Lovely Drinks, we want to betransparent: at times you may not experience our service to be seamless, timely, or free of errors. While we strive to provide you with the best service possible, results may vary, and we do not guarantee the accuracy or reliability of any outcomes you might achieve through our offerings. You acknowledge that there may be times when our service is temporarily unavailable, and we reserve the right to modify or discontinue it without prior notice. Using our service is at your own risk, and everything provided is offered “as is” without warranties of any kind. In no event will Lovely Drinks or its affiliates be liable for any damages arising from your use of the service or any products obtained through it. This limitation of liability applies to all claims, whether based on contract, negligence, or other legal theories, to the fullest extent allowed by law.

14. Termination and Entire Agreement for Lovely Drinks- The obligations and responsibilities that arose before termination will continue to be in effect. You or we can end these Terms and Conditions at any time; if you choose to discontinue using our Services, simply inform us or stop using the site. If we suspect you are not adhering to these terms, we can terminate the agreement without notice, and you’ll still be responsible for any amounts owed up to that point. This agreement represents the complete understanding between us and supersedes any prior agreements or discussions. Should there be any uncertainties in these Terms, they won’t be interpreted against the party that drafted them.

15. Changes to Terms and Conditions - At Lovely Drinks, we make sure to keep you informed about our Terms and Conditions. For this, our website always has the latest copy of the terms and conditions document. We reserve the right to update or modify these terms at our discretion, so it’s important for you to check back regularly. Your continued use of our website or services after any changes are posted indicates that you accept those updates. We appreciate your understanding as we strive to enhance your experience.

16. Contact Information– Any questions or enquiries about the Terms and conditions document should be sent to us at sayhello@lovelydrinks.co.uk. Or, you may also drop us a letter at Lovely Drinks Ltd, The Old Sawmill Home Farm, Barrow Court Lane, Barrow Gurney, Bristol, United Kingdom, BS48 3RW